Self-Help Triage: Choose the Right Path for Your Needs

Asymptomatic and No Concerns?

Option: Self-Test for Sexually Transmitted Infections (STIs)
What to Do: If you have no symptoms and no known exposure to an STI, you can opt for a self-test. Click here to fill out a form for a self-testing kit.

Asymptomatic but Concerned?

Concern: Your partner has an STI, or you’ve been informed that you’ve had contact with someone who has an STI, but you have no symptoms.
What to Do: It’s important to speak with a nurse for advice and next steps.
- Action: Call Nurse Triage to discuss your situation. Our team can be contacted on 0800 188 881.

Concern: You have symptoms of an STI or other sexual health concerns.
What to Do: You need a consultation with a healthcare professional.
- Action: Call Nurse Triage to book an appointment on 0800 188 881.

What to Do: If you’re interested in starting or continuing HIV PrEP (Human Immunodeficiency Viruses, Pre-exposure Prophylaxis), or want to learn more about DoxyPEP, please fill out our online form to help us prioritise your request. You can also read more about HIV PrEP and DoxyPEP on our info page.
- Action: Fill Out the Online Form

What to Do: If you need HIV PEP (post-exposure prophylaxis) or want more information about it, speak with a nurse to discuss your situation and determine the next steps. You can also read more on our info page.
- Action: Call Nurse Triage to discuss access to HIV PEP ON 0800 188 881.

Concern: Need to see a sexual health specialist?
What to Do: If your GP or another healthcare provider thinks you need to see a sexual health specialist, they will need to send us a referral letter, including your medical history and test results. Providers can use BPAC to send secure e-referrals directly to our team, ensuring your information is handled safely and efficiently. Once we have everything, we’ll contact you to set up your appointment.